Sample clinic. Clinicians, prices, reviews and messages are examples.

Monday to Friday 8 am to 6 pm

For an emergency, call 000. For help that can wait, call us in opening hours.

14 Example Street, Fitzroy VIC 3065

03 5550 1200

Monday to Friday 8 am to 6 pm

For an emergency, call 911. For help that can wait, call us in opening hours.

250 Sample Avenue, Ottawa ON K1P 0A1

613-555-0123

Physiotherapy, dental and psychology

Unhurried care, all under one roof

Six clinicians who share one building and talk to each other. Long appointments, plain answers, and a fee you know before you book.

Book an appointmentCall 03 5550 1200

For an emergency, call 000. For help that can wait, call us in opening hours.

Book an appointmentCall 613-555-0123

For an emergency, call 911. For help that can wait, call us in opening hours.

A clinician with a clipboard listening to a patient across a table in a bright room

Same-week appointmentsFor 92% of new patients

Fees listed up frontEvery service, before you book

4.9 out of 5From 1,240 Google reviews

Same-week appointmentsFor 92% of new patients

  • Accredited Allied Health PracticeClinic Quality Register, 2021
  • Accredited Dental Practice MarkOral Care Review Board, 2023
  • Accessible Practice RecognitionOpen Doors Access Trust, 2024
  • Kind Care Award, small clinicsNeighbourhood Care Circle, 2024
  • Neighbourhood Clinic of the YearLocal Care Guild, 2023
  • Clear Fees Charter MarkOpen Pricing Circle, 2025

Health funds and insurers we work with

  • Wattlebird Health
  • Saltbush Cover
  • Larkspur Health
  • Kestrel Mutual
  • Myrtle Care
  • Coolibah Health

Health funds and insurers we work with

  • Juniper Ridge
  • Pinewhistle Benefits
  • Fiddlehead Benefits
  • Cedarline Health
  • Larchwood Benefits
  • Northgrove Plans

What we do

Our services

Three kinds of care in one building, so the people looking after you can talk to each other.

All 5 services
  • A physiotherapist assessing a woman with back pain beside a sunlit window

    Physiotherapy

    Help with aches, strains and stiff joints, and a plan to get you moving again.

    From $95From $95About this service

  • A physiotherapist guiding a patient through a stretch on the treatment couch

    Sports physio

    Care for sports injuries and a steady plan to get back to training.

    From $100From $100About this service

  • A smiling patient sitting in the dental chair

    Dental check-up

    A friendly check of your teeth and gums, with a clear plan for what comes next.

    From $70From $80About this service

  • A clinician showing a patient how to brush on a model of teeth

    Dental hygiene

    A careful clean to remove build-up, plus simple tips for keeping your mouth healthy.

    From $140From $150About this service

  • A psychologist talking with a client in armchairs

    Psychology

    Talking therapy with a registered psychologist, in a calm and private room.

    From $240From $215About this service

Why choose us

Why patients choose Fernway Health

  • Time to listen

    First visits run 45 to 50 minutes, so you can tell the whole story once.

  • One team, one plan

    Your physio, dentist and psychologist work in the same building and can share notes when you ask them to.

  • Fees known first

    Every fee is on this site. You hear the cost before any treatment starts.

  • Seen this week

    Most new patients get a time within the week, with early and Saturday slots.

  • Registered clinicians

    Every clinician is named here with a registration you can check on the public register.

  • Easy to get into

    Step-free entrance, an accessible toilet and a quiet waiting area for anyone who needs it.

Years caring for this neighbourhood
15
Patients helped since we opened
18,400+
Registered clinicians
6
Services under one roof
5
New patients seen in the same week
92%
Years caring for this neighbourhood
15
Patients helped since we opened
18,400+
Registered clinicians
6
Average Google rating
4.9
New patients seen in the same week
92%
Priya Nair, founder of the clinic, at her desk

Est. 2011Independent and clinician owned

Our story

It started with two rooms and a longer appointment

I opened Fernway in 2011 with two treatment rooms and one rule: nobody gets rushed. A first physio visit ran 45 minutes then, and it still does.

People kept asking who we would send them to for their teeth, or for someone to talk to. So we moved to a bigger building in 2015 and brought those clinicians in. Now your physio, your dentist and your psychologist can share notes, with your say-so, instead of starting from nothing.

We are still a small clinic. You will see the same faces, and we will tell you the fee before you book.

Unhurried, joined-up care, with the fee known before you walk in.

Priya NairFounder and principal physiotherapist

Read our story

Who you will see

Our team

Registered clinicians who share notes, with your consent, and have time to listen.

Meet the whole team
  • Priya Nair, Physiotherapist

    Priya Nair

    Physiotherapist

    AHPRA PHY0000000001

    College of Physiotherapists of Ontario 000001

  • Tom Hargreave, Sports physiotherapist

    Tom Hargreave

    Sports physiotherapist

    AHPRA PHY0000000002

    College of Physiotherapists of Ontario 000002

  • Dr Elena Marsh, Dentist

    Dr Elena Marsh

    Dentist

    AHPRA DEN0000000001

    Royal College of Dental Surgeons of Ontario 000003

  • Sam Whitlock, Oral health therapist

    Sam Whitlock

    Oral health therapist

    AHPRA DEN0000000002

    Royal College of Dental Surgeons of Ontario 000004

  • Dr Hannah Reyes, Psychologist

    Dr Hannah Reyes

    Psychologist

    AHPRA PSY0000000001

    College of Psychologists and Behaviour Analysts of Ontario 000005

  • Dr Lucas Brandt, Psychologist

    Dr Lucas Brandt

    Psychologist

    AHPRA PSY0000000002

    College of Psychologists and Behaviour Analysts of Ontario 000006

New here

How your first visit works

  1. Ask for a time. Send an appointment request online, or call us.
  2. We confirm. We reply within 1 business day to confirm your time.
  3. What to bring. Bring any referral letters, test results and your concession or funding card. Arrive a few minutes early.
  4. After the visit. We go through the plan with you and book your next visit if you need one.
Read the new patient guide
Treatment room with a treatment table

Fees and insurance

Know the fee before you book

Every fee is listed in full, and we tell you the cost of anything extra before we start.

  • Private health fund rebate may apply
  • Medicare rebate with an eligible GP referral

GST included where it applies

  • Extended health benefits may apply
  • Direct billing where offered

Taxes extra where they apply

See all fees
  • Card and tap

    Pay by card, phone or watch at the front desk.

  • On-the-spot claims

    Swipe your fund or plan card and pay only the gap, where your cover allows it.

  • Payment plans

    Longer dental treatment can be spread over interest-free instalments.

Patient experience

What patients say

Hear it from our patients

We do not publish patient reviews on this site. You can read them, and leave your own, on our Google profile.

Read our reviews on Google

4.9 out of 5

Based on 1,240 Google reviews

Read them on Google

From our clinicians

Latest health tips

Short, practical reading, written by the people who work here.

All health tips
  • A woman stretching in her office chair by a window
    Physiotherapy

    Five everyday habits for a happier lower back

    Simple, ordinary habits that many people find help a sore lower back, plus a few signs that mean it is time to see someone.

    3 min read

  • A runner on a grass path in low evening sun
    Sports physio

    Returning to running after an injury

    Why a gradual return usually works better than rushing, and a simple walk-run plan to build from.

    3 min read

  • A patient smiling as she sits up in the dental chair
    Dental

    What actually happens at a dental check-up

    A plain walk-through of a routine dental check-up, from the first chat to your written plan, for anyone who has been putting it off.

    3 min read

Visit the clinic

Find us

14 Example Street
Fitzroy VIC 3065

Monday to Friday 8 am to 6 pm

Opening hours

  • Monday8 am to 6 pm
  • Tuesday8 am to 6 pm
  • Wednesday8 am to 6 pm
  • Thursday8 am to 6 pm
  • Friday8 am to 6 pm
  • Saturday9 am to 1 pm
  • SundayClosed

Step-free entrance and an accessible toilet. Accessibility details

250 Sample Avenue
Ottawa ON K1P 0A1

Monday to Friday 8 am to 6 pm

Opening hours

  • Monday8 am to 6 pm
  • Tuesday8 am to 6 pm
  • Wednesday8 am to 6 pm
  • Thursday8 am to 6 pm
  • Friday8 am to 6 pm
  • Saturday9 am to 1 pm
  • SundayClosed

Step-free entrance and an accessible toilet. Accessibility details

Clinic entrance with glass doors and a timber deck

Good to know

Common questions

All questions
How do I ask for an appointment?

Use our booking page, or call us. We reply within 1 business day to confirm your time.

Do I need a referral?

Not to see most of our team. Some funds, plans and workplace schemes need one, so check before you book.

What does a first visit cost?

Our fees list shows every service. The fee for your first visit is the same price as it is on that page. Prices are samples.

Can I claim some of the cost back?

Many people can claim part of the cost from a health fund or benefits plan. Ask your fund what it covers. Our fees page shows what may apply.

What should I bring?

Bring your card or plan details, a list of questions and anything your referrer gave you. We never ask for health details on this website.

Ready when you are

Book a visit, or call us

Most new patients are seen in the same week.

Newsletter

One useful health tip a month

Short, practical notes from our clinicians. No sales emails, and you can leave any time.

We use your address for this newsletter only. Read our privacy policy.

Careers

Work with us

We hire slowly and keep people for a long time. Clinicians here get long appointments, paid learning days and a team that eats lunch together.

See 3 open roles
Call Call Book an appointment